Delivery Information & Costs

Delivery costs and times depend on the product.With most products you can select your preferred day of delivery. Please check your basket for costs as these are calculated at this stage depending on what products are in your basket.


  • Delivery costs are calculated at the basket stage. Please add items to the basket for delivery costs.
  • All deliveries are subject to stock. 
  • Website ordering is only available to Mainland UK. 
  • Some areas are subject to an additional charge including the following postcodes: PA, DD, PH, KW, KV, AB, IV, HS,KA
  • A preferred delivery date can be entered when ordering, however this is not guaranteed. 
  • Deliveries take place 7:30am - 6:00pm. 
  • Door orders placed before 10am will be processed the same day
  • An additional charge will be levied if the items have to be redelivered. 
  • All Big & Heavy items are delivered by large lorry and are delivered kerbside. 
  • All Big & Heavy item deliveries must be accessible by a 10-26 tonne lorry. 
  • We take no responsibility if your order does not arrive and tradesman have been booked. Please do not book the tradesman until your order has arrived. 
  • When contacted by BSO to arrange delivery please: Ensure the delivery area is flat and solid enough to take the weight of a pallet truck carrying up to 1 tonne in weight. It is advisable to have some one taking delivery that is able to help the driver as they may occasionally need help to unload. Please advise us of any constraints which may restrict access to your address for our delivery vehicles.