Contact Us

While you can find answers to the majority of your questions in the FAQ section of our website, we know sometimes you just need to speak with a real person. Choose any of the methods below to get in touch with us and one of our team will be more than happy to help.


You can email us by completing in the form below. We'll get back to you within one working day.


We have temporarily shut our phone lines however our live chat and ticketing system remain open where one of our team will be more than happy to help with your query via these channels .

Live Chat

Need help quickly? Talk to one of our team on Live Chat between 8am and 9pm, Monday to Friday. Just click the chat icon in the bottom right corner of your screen to begin.


Our offices are located at:

Building Supplies Online Ltd.
Vantage Business Park
Bloxham Road
OX16 9UX