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Delivery Information & Costs

Delivery costs and times are subject to which products you are purchasing. Typically, for the majority of products you are able to select a preferred day of delivery.

If you're still unsure let us know on Live Chat and we will do our best to help.

All delivery charges are calculated in the basket

Delivery FAQ's

  • To ensure delivery charges please add your items to the basket.
  • All deliveries are subject to stock. 
  • Website ordering is only available to Mainland UK. 
  • Some areas are subject to an additional charge including the following postcodes: PA, DD, PH, KW, KV, AB, IV, HS,KA
  • A preferred delivery date can be selected when ordering certain items
  • All Deliveries take place 7:00am - 6:00pm. 
  • Door orders placed before 10am will be processed the same day
  • An additional charge will be levied if the items have to be redelivered. 
  • All Big & Heavy items are delivered by large lorry and are delivered kerbside. 
  • All Big & Heavy item deliveries must be accessible by a 10-26 tonne lorry. 
  • We take no responsibility if your order does not arrive and tradesman have been booked. We advise you do not book the tradesman until your order has arrived. 
  • When contacted by BSO to arrange delivery please: Ensure the delivery area is flat and solid enough to take the weight of a pallet truck carrying up to 1 tonne in weight. It is advisable to have someone taking delivery that is able to help the driver as they may occasionally need help to unload. Please advise us of any constraints which may restrict access to your address for our delivery vehicles.